I have heard this statement more times than I care to even count. Let’s face it as business owner you have to weigh quality of service and up time with cost. If internet is just something passive that you occasionally use to go to a web site, then the absolute cheapest internet connectivity is your solution. Usually this is the local phone company’s DSL service for $20.

If receiving email and accessing resources on the internet are as important as your telephone or your fax machine, then you need at least a T1. Higher speeds can be accomplished by bonding T1’s together or requesting higher capacity services. Any company with more than a half dozen phone lines or has DID numbers generally use a PRI (Digital Phone line). This Digital Phone line uses a T1 with some additional signaling to deliver dial tone to your PBX. My point is, if a T1 is the quality you need to run your phones, you should run a service equal on the data side. Read the rest of this entry »